FAQ

1. How long does delivery take?

We offer fast and reliable shipping across the UK and internationally. Orders are usually delivered within 1–3 business days after dispatch within the UK. International delivery times vary by destination and will be shown at checkout.

Orders placed before our daily cut-off time (5:00 p.m. GMT) are typically processed the same day.

2. Can I return a product?

Due to the perishable and hygienic nature of beverages, all sales are final once shipped.

However, if you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your package. We'll be happy to help with a replacement or refund if the issue is valid.

3. How should I store the drinks?

To preserve flavor, quality, and freshness, we recommend storing your drinks:

  • In a cool, dry place

  • Away from direct sunlight and heat

  • Some energy drinks may benefit from refrigeration for best taste

Always keep beverages out of reach of children and pets, especially those containing caffeine or functional ingredients.

4. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number by email.
You can follow the delivery progress via our website or directly on the courier's site.

5. Where do you ship?

We ship worldwide!
No matter where you're located, we aim to deliver our beverages to your door — whether you're in the UK, Europe, North America, Asia, or beyond.

Shipping rates and delivery times depend on your location and are calculated automatically at checkout.
If you're unsure whether we ship to your address, feel free to contact us and we'll be happy to help.

Contact Us

Email: contact@nordicrefreshment.com
Company: Nordicfulfillment Group AB
Address: Mariestadsvägen 98, 54938 Skövde, Sweden
VAT Number: SE559458235401
WhatsApp Support: +46 720 07 19 69

Contact Our Sales Team